Play Smart, Stay Safe
with six6d

At six6d, responsible gaming is not a checkbox — it is an integral part of how we build, operate, and improve our platform for players across Bangladesh. We believe that online gambling should be a source of entertainment and excitement, enjoyed within boundaries that each player sets for themselves with our active support.

Our responsible gaming framework covers every stage of a player's journey, from age verification at registration through to ongoing monitoring of gaming patterns and, where necessary, proactive outreach by our welfare team. We invest in technology, staff training, and player education to ensure that six6d remains a platform where gaming stays in its proper place.

We recognise that a small number of people who gamble may develop problematic patterns of behaviour that can cause genuine harm to themselves and to those around them. six6d takes this seriously. We have designed a suite of player protection tools that are freely available to every registered player, and we actively encourage their use — not only by players who feel they have a problem, but by any player who wants to manage their gambling activity with greater clarity and control.

The policies described on this page apply to all six6d accounts held by players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, Cox's Bazar, and all other locations in Bangladesh where the six6d platform is accessible.

six6d strictly enforces an 18+ age restriction across all products and services offered on the platform. Gambling is not appropriate for persons under the age of 18, and six6d has a zero-tolerance policy for underage access.

Verification at Registration

During registration, every player must confirm that they are aged 18 or over by checking a declaration. This declaration is legally binding under the account terms. six6d reserves the right to request documentary proof of age at any point, including at registration, at the time of a first withdrawal, or at any subsequent point where our compliance team has a reasonable concern about a player's age.

KYC Age Verification Documents

Acceptable documents for age verification include a valid Bangladesh National Identity Card (NID), a valid Bangladesh passport, or a Bangladesh birth certificate accompanied by a secondary identity document. All documents must be current, legible, and issued by a recognised authority. Documents submitted are reviewed by our KYC compliance team typically within 24 hours (Bangladesh Standard Time, UTC+6).

Protecting Minors in Your Household

If you share a device or computer with minors, we strongly recommend taking the following precautions:

• Always log out of your six6d account when you have finished playing and never save your password on a shared device.
• Use device-level parental controls to restrict access to gambling websites on shared computers, tablets, and smartphones.
• Keep your login credentials private and never share your username or password with anyone, including family members.
• If you believe a minor has accessed your account, contact our support team immediately at [email protected].

Deposit limits are one of the most effective tools available to players who want to keep their gambling activity within a clearly defined budget. six6d makes it straightforward to set, review, and adjust these limits from within your account dashboard at any time.

Available Limit Types

Limit Type	Period	Minimum (BDT)	Takes Effect	Increase Waiting Period
Daily Deposit Limit	24 hours (rolling)	৳500	Immediately	24 hours
Weekly Deposit Limit	7 days (rolling)	৳2,000	Immediately	7 days
Monthly Deposit Limit	30 days (rolling)	৳5,000	Immediately	7 days
Loss Limit	Daily / Weekly / Monthly	৳500	Immediately	7 days
Wager Limit	Daily / Weekly / Monthly	৳200 per bet	Immediately	7 days

How Limit Adjustments Work

Reductions to any deposit, loss, or wager limit take effect immediately and cannot be reversed within the waiting period. This intentional friction protects players from impulsive decisions to increase their limits during a gaming session. Limit increases take effect only after the waiting period has elapsed, giving players time to reconsider.

When a deposit limit is reached, the six6d platform will prevent any further deposits for the remainder of the applicable period. Funds already in your account wallet remain accessible, but no new deposits can be added until the period resets or the limit is increased after the applicable waiting period.

Setting Your Limits via bKash, Nagad, or Rocket

Deposit limits apply regardless of which payment method you use. Whether you deposit via bKash, Nagad, Rocket, Upay, or any supported bank transfer method, all deposits are counted toward the same unified limit tracker on your account. There is no way to circumvent a deposit limit by switching payment methods.

Sometimes the best responsible gaming tool is simply time away from the platform. six6d offers a range of time-based controls that allow players to step back without committing to a full self-exclusion.

Short-Term Time-Out

A time-out allows you to temporarily suspend your account for a defined cooling-off period. During a time-out your account is locked, no deposits can be made, and no bets can be placed. Available time-out durations at six6d are:

• 24 hours
• 72 hours (3 days)
• 7 days
• 30 days

A time-out takes effect immediately upon activation and cannot be reversed before it expires. At the end of the time-out period, your account is automatically reactivated and you may resume play. If you feel you need a longer break, consider the self-exclusion options described in Section 5.

Session Time Limits

A session time limit caps the maximum duration of any single continuous play session. Once the limit is reached, you are automatically logged out of the platform. You may set a session limit of between 15 minutes and 4 hours. After an automatic logout, a mandatory cooling-off period of at least 30 minutes applies before you can begin a new session.

Reality Checks

Reality checks are in-session notifications that appear at intervals you set — every 15 minutes, 30 minutes, or 60 minutes. Each notification displays:

• The total time elapsed in your current session.
• Your net session result (total amount wagered minus total winnings returned).
• A prompt asking whether you wish to continue or end your session.

Reality checks cannot be dismissed without making an active choice to continue or exit, ensuring that you are always a conscious participant in the decision to keep playing.

Self-exclusion is the strongest account restriction available at six6d. It is designed for players who feel that gambling has become — or is at risk of becoming — a problem in their life. Activating self-exclusion is a courageous and responsible decision, and six6d will support you through the process without judgement.

Self-Exclusion Periods

six6d offers the following self-exclusion durations:

• 1 month — suitable for a structured short-term break.
• 3 months — recommended for players who recognise a developing pattern.
• 6 months — for players who need meaningful distance from the platform.
• 1 year — for players seeking an extended recovery period.
• Permanent (indefinite) — for players who decide that they do not wish to return to gambling. This option cannot be reversed.

What Happens During Self-Exclusion

When self-exclusion is activated, the following protections come into effect immediately and for the full duration of the exclusion period:

• Your account is fully locked — no login, no deposits, no bets, no withdrawals (pending withdrawals are processed to your registered payment method).
• All marketing communications from six6d (promotional emails, SMS offers, bonus notifications) are permanently suspended for the exclusion period.
• Any remaining account balance above any applicable minimum withdrawal threshold will be returned to your registered bKash, Nagad, or Rocket account within 5 business days.
• Any attempt to create a new six6d account during the exclusion period will be detected and the new account suspended immediately.

How to Activate Self-Exclusion

Problem gambling refers to gambling behaviour that disrupts a person's personal, professional, or financial life. It exists on a spectrum — from mild concerns about spending too much time on gambling, through to severe addiction that affects every aspect of daily life. Recognising the signs early makes it far easier to address.

Common Warning Signs

The following behaviours may indicate that gambling is becoming a problem. They are not diagnostic criteria, but they are worth reflecting on honestly:

• Spending more money or time gambling than you originally intended.
• Chasing losses — continuing to gamble in an attempt to recover money that has been lost.
• Lying to family members or friends about the extent of your gambling activity or the amounts involved.
• Feeling anxious, irritable, or restless when you are not gambling or when you try to cut down.
• Using gambling as a way to escape stress, anxiety, depression, or other difficult feelings.
• Borrowing money, selling possessions, or neglecting bills in order to fund gambling activity.
• Gambling affecting your performance at work, your studies, or your family responsibilities.
• Repeatedly making unsuccessful attempts to control, reduce, or stop gambling.
• Gambling with money set aside for rent, food, utilities, or other essential expenses.

Self-Assessment

Take a moment to honestly consider the following questions. If you answer "yes" to two or more, we encourage you to use one of the player protection tools described on this page or to reach out to a support organisation:

If you believe gambling is becoming a problem for you or for someone close to you, please do not wait. Help is available, and reaching out is a sign of strength. six6d actively encourages players to seek support from qualified professionals alongside using our built-in platform tools.

Contact six6d Welfare Support

Our dedicated welfare support team is available 24 hours a day, 7 days a week, including during Eid, Pohela Boishakh, and other public holidays in Bangladesh. You can reach us through:

• Live Chat: Available inside your account dashboard. Average first response time is under 90 seconds. You do not need to explain yourself — simply say "I need help with responsible gaming" and our team will take it from there.
• Email: [email protected] — use subject line "Responsible Gaming Support". Responses within 24 hours (BST, UTC+6).

External Professional Help

For players who need support that goes beyond what a gaming platform can provide, the following types of professional resources are available. We strongly encourage you to reach out to qualified counsellors and support networks who specialise in gambling-related concerns:

Beyond the individual tools described in earlier sections, six6d operates a number of platform-wide player protection measures that work automatically in the background to maintain a safe gaming environment for every registered player in Bangladesh.

Behavioural Pattern Monitoring

six6d's platform analyses anonymised player activity patterns to identify indicators that may suggest a shift from recreational to problematic gambling. Indicators monitored include a significant increase in session duration, a marked increase in deposit frequency, repeated rapid re-deposits following a loss, and sustained play during unusual hours (e.g., continuously between midnight and 5:00 AM BST). When indicators are triggered, a welfare review is initiated and the player may receive an outreach message from our team.

Affordability Indicators

six6d uses internal affordability modelling to identify accounts where the total deposits over a defined period may be disproportionate relative to typical income profiles for the player's demographic. Players flagged by this model may be asked to provide voluntary information about their financial situation or may have enhanced deposit limits applied pending a review. This process is designed to protect players, not to restrict legitimate recreational play.

Marketing Opt-Out

All players have the right to opt out of promotional communications at any time, including bonus offers, free bet notifications, and seasonal promotions such as Eid or BPL tournament specials. You can manage your marketing preferences in Account Settings. Players who have activated a time-out or self-exclusion are automatically removed from all marketing lists for the duration of their restriction and are not re-added without explicit consent after the restriction expires.

Account Closure

If you wish to permanently close your six6d account for any reason, including responsible gaming concerns, you may request account closure at any time by contacting our support team. Account closure is distinct from self-exclusion in that it permanently terminates your account relationship with six6d. Any remaining balance will be withdrawn to your registered payment method (bKash, Nagad, Rocket, or bank account) within 5 business days of the closure request being confirmed.

SSL Encryption & Account Security

six6d employs industry-standard SSL encryption across all platform touchpoints to protect your personal and financial data. Secure account management — including the use of strong unique passwords and enabling two-factor authentication where available — also plays a role in responsible gaming by ensuring that your account is accessible only to you and cannot be used by others without your knowledge.